Frequently Asked Questions

This website does not provide medical advice and no material on this site is intended to be a substitute for professional medical advice, diagnosis or treatment.  The content here is for information and educational purposes only.

Employees at Immersion Experience are not licensed Healthcare professionals. Please consult with your own doctor, or a qualified healthcare professional, for specific health concerns and questions. 

• Increased Energy
  • Release of adrenaline and noradrenaline in the body/brain causes an increase in alertness and focus
• Reduces Inflammation
  • Allows for faster muscle recovery
• Reduces Anxiety Symptoms
  • Individual exerts 'top-down control' allowing for better coping to outside stressors

For more information on Cold Exposure, please visit: https://www.hubermanlab.com/newsletter/the-science-and-use-of-cold-exposure-for-health-and-performance

*Employees at Immersion Experience are not licensed Healthcare professionals. Please consult with your own doctor, or a qualified healthcare professional, for specific health concerns and questions.*

• Improves Mood
  • Release of dynorphins (initial discomfort) then endorphins (happiness following use)
• Helps regulate stress
  • Decreases cortisol levels
• Improves Cardiovascular Functions
  • Blood vessels expand, blood flow and heart rate increases
• Increases Growth Hormones
  • Muscle growth, repairs tissues, increases metabolism

For more information on Heat Exposure, please visit: https://www.hubermanlab.com/newsletter/deliberate-heat-exposure-protocols-for-health-and-performance

*Employees at Immersion Experience are not licensed Healthcare professionals. Please consult with your own doctor, or a qualified healthcare professional, for specific health concerns and questions.*

An individual only needs 11 minutes of Cold Exposure and 57 minutes of Heat Exposure, per week, to receive the physical and mental benefits of Contrast Therapy. 

It is recommended that an individual break up the above mentioned times by completing multiple sessions per week of Contrast Therapy.

For example: 

Reset Session: 2-3 minutes of Cold Exposure and 10-15 minutes of Heat Exposure per session - recommend 2-4 sessions per week.

Vitality Session: multiple rounds of 3-4 minutes Cold Exposure and 10-15 minutes Heat Exposure per session - recommend 1-2 sessions per week.

*Employees at Immersion Experience are not licensed Healthcare professionals. Please consult with your own doctor, or a qualified healthcare professional, for specific health concerns and questions.*

Our facility is monitored by Yavapai County Community Health Services and must adhere to the same guidelines as a public pool and spa facility.

Due to the size of pumps used in our facility, the water in each tub is exchanged every 20 minutes. Additionally, we completely drain, disinfect and refill the Cold Plunges and Hot Spring Mineral Soak tubs frequently to keep them fresh and pristine. 

Our staff will enter a session every 15-20 minutes to ensure the safety and comfort of our customers.  

Additionally, information is provided on temperatures, time usage of each product and general observations of effects of heat/cold exposure on the body, in an effort to educate our customers.

*Employees at Immersion Experience are not licensed Healthcare professionals. Please consult with your own doctor, or a qualified healthcare professional, for specific health concerns and questions.*

• A swimsuit, or other similar clothing, is REQUIRED and must be worn in the Cold Plunges, Hot Spring Soaks and Saunas.
• Wearable devices to track your heartrate are HIGHLY RECOMMENDED but not required. This allows you to keep track of your heartrate while using the Saunas and Cold Plunges in an effort to help alleviate any unwanted side effects when completing your Contrast Therapy session. 
• Bringing a re-usable water bottle is recommended to stay hydrated during your session. We have refillable water stations in both the Reset and Vitality Room. 

Due to pre-heating the saunas and water testing, sessions are only appointment based.

You can call us to see if there is an available session time that is not showing on our online booking calendar and we will try to accommodate your request.

• Additional person fees are added to your session at check in, after the additional waivers are completed.
• When a session is booked online, a credit card is placed on file for Late Cancellations or No Shows, but payment for the session is not completed until you check out from your appointment.

• When you book a session at Immersion, the room is yours for the session time booked.
• We do not add people to your session to make up the maximum person limit for that specific session.
• For example - the Vitality Session can have a maximum of 4 people per session - when you book this session, you can bring up to 3 additional people with you (for an additional fee per person) to meet the 4 person maximum. 

• We offer a variety of session packages for Cold Plunge Only, Reset Session and Vitality Session. Please see the Prices page for more information. 
• Sessions within a purchased Package DO NOT expire.
• Purchased session packages can be used by individuals within the same family household, as long as it is authorized by the person purchasing the package. For example - Mike purchases a 12 session Vitality Package and agrees that his wife, Sara, is able to use sessions from that package as well. 

• We are open Monday through Friday from 9am to 6pm and Saturdays by appointment only. We are closed on Sundays and major Holidays.
• Keep in mind that I, Melissa, am the only employee on premises. Please understand that I am trying my best to navigate this new business, along with all the other life things we have going on. I am so excited to share this space with everyone and I appreciate your understanding during this "breaking in phase" of a new business.